Never Split the Difference… From FBI Negotiator to CEO, Chris Voss the CEO of Black Swan Group uses the vast knowledge hes gained from years of negotiating and applies those tactics to business. In his book Never Split The Difference, Chris helps you focus on communication. Listen to Chris’ story and hear him talk about how to ask better questions, how to think about a question you are asked, and who his influencers are as a negotiator and business owner.